FAQs

At Earthshine Jewels, our commitment to the environment is unparalleled. We pride ourselves on sourcing materials responsibly, implementing sustainable practices, and reducing our carbon footprint. Our mission is to offer exquisite diamond jewelry while prioritizing the health of our planet.

We meticulously source our materials, adhering to ethical and environmental standards. Our diamonds are conflict-free, and we follow sustainable practices throughout the entire production process. We believe in creating beautiful pieces without compromising the well-being of our planet.

Our dedication goes beyond just crafting jewelry. We actively promote recycling and conservation initiatives. By choosing Earthshine Jewels, you contribute to a greener and cleaner world. Join us in making a positive impact on the environment for the benefit of present and future generations.

Absolutely. Our diamond jewelry is certified for quality and authenticity. We prioritize transparency in our processes, and our certifications ensure that you are receiving a product of the highest standard.

We only source diamonds from reputable suppliers who adhere to ethical and responsible mining practices. Our commitment to ethical sourcing is unwavering, ensuring that each piece of jewelry is a symbol of beauty and responsibility.

From energy-efficient production processes to eco-friendly packaging, we must be dedicated to minimizing our environmental impact. Our goal is to provide you with stunning jewelry that aligns with your values and contributes to a sustainable future.

We actively support environmental causes and initiatives. By choosing Earthshine Jewels, you become part of a community working towards a greener world. A percentage of our proceeds goes to various environmental projects, amplifying the positive impact of your purchase.

Yes, we believe in giving back. Earthshine Jewels is committed to supporting charitable organizations that focus on environmental conservation and community development. Your purchase helps us contribute to meaningful causes.

Recycling positively impacts the quality of recycled metals by reducing the need for raw material extraction. Recycled metals are metals reclaimed from discarded products, ensuring sustainability and minimizing environmental impact. At Earth Shine Jewels, we prioritize using recycled metals in our jewelry to contribute to a greener and more responsible approach to crafting exquisite pieces.

To purchase our exquisite diamond jewelry, simply navigate to Earthshine Jewels, browse the collections, and click on the desired item. Follow the easy steps to add it to your cart and proceed to checkout.

We accept various secure payment methods, including credit/debit cards, PayPal, and other trusted payment gateways, ensuring a seamless and safe transaction.

Absolutely! We prioritize the security of your transactions. Our website employs advanced encryption technologies to safeguard your personal and financial information.

At Earthshine Jewels, GIA, AGS, and IGI certificates indicate that our diamonds undergo thorough evaluations by reputable gemological laboratories. These certificates serve as a testament to the authenticity, quality, and adherence to the highest industry standards for our diamonds.

The "Four Cs" – Cut, Color, Clarity, and Carat weight – form the foundation of our diamond selection process. At Earthshine Jewels, we meticulously evaluate and prioritize these factors to ensure each diamond in our collection meets our stringent quality standards.

"Cut" refers to the precision and craftsmanship applied during the shaping of a diamond. At Earthshine Jewels, our diamonds are expertly cut to maximize their brilliance, fire, and scintillation, resulting in exquisite pieces that captivate with every facet.

A diamond being "eye-clean" at Earthshine Jewels means it is free from visible inclusions or blemishes to the naked eye. We prioritize delivering diamonds that not only meet strict grading standards but also showcase remarkable clarity and visual appeal.

Earthshine Jewels implements stringent quality control measures, and each shipped diamond is accompanied by its corresponding certificate. This ensures that the diamond you receive aligns with the specifications and characteristics listed on our website.

We strive to keep our inventory up-to-date. However, to confirm the availability of a specific diamond on our website, please reach out to our customer service team. They will provide real-time information and assist you in securing your desired piece.

Earthshine Jewels exclusively uses high-quality diamonds that meet our rigorous standards for cut, color, clarity, and carat weight. Our commitment to excellence ensures that each piece of jewelry radiates brilliance and is a testament to superior craftsmanship.

At Earthshine Jewels, we are transparent about our gemstone treatments. We follow ethical practices and disclose any treatments applied to gemstones in our jewelry, providing you with complete information about the origin and enhancement processes.

Our 14K white gold rings are designed to maintain their lustrous appearance over time. However, like any fine jewelry, regular care and maintenance are recommended to preserve the beauty of the piece.

 Yes, we offer resizing services for our tennis bracelets. Reach out to our customer service team for guidance on the resizing process and to ensure a perfect fit for your bracelet.

We use a variety of high-quality diamonds and gemstones in our jewelry pieces. Our diamonds are sourced from reputable suppliers and are carefully selected for their brilliance, clarity, and color. Similarly, our gemstones are ethically sourced and come in a range of vibrant colors and cuts, including sapphires, rubies, emeralds, and more

Conflict-free diamonds at Earthshine Jewels are sourced with ethical considerations in mind. We adhere to responsible practices, ensuring that our diamonds are not associated with conflict zones, human rights abuses, or unethical mining practices.

Earthshine Jewels proudly offers worldwide shipping. Whether you're across town or on the other side of the globe, we'll ensure your exquisite diamond jewelry reaches you.

At Earthshine Jewels, we're thrilled to offer our customers the added perk of FREE shipping on all our exquisite products. No need to worry about additional shipping costs. Shop with confidence, knowing that the price you see is the price you pay, with shipping included at no extra cost.

Yes, Earthshine Jewels allows you to have your order shipped to an address different from your billing address. During the checkout process, you can specify the shipping address of your choice.

Yes, we offer complimentary gift wrapping services for all orders. Simply select the gift wrap option during checkout, and your order will be beautifully packaged and ready for gifting.

Absolutely. We take the security of your personal information seriously and utilize industry-standard encryption technologies to ensure that your data is protected during transactions. Your privacy and security are our top priorities.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information on international shipping options.

You can reach our customer support team via email at earthshinejewels@gmail.com or by phone on +1 848-318-7305. Our representatives are available to assist you with any questions or concerns you may have regarding your shopping experience or our products.