"Make a sustainable choice with our returns and exchanges."
Returns and Exchanges
Satisfaction Guarantee
We take pride in the quality of our products. If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it, provided it is in its original condition.
We cover the restocking fee from the buyer’s total purchase amount.
Return Process
To initiate a return, please get in touch with our customer service team to obtain a Return Authorization Number. You are responsible for the return shipping costs.
Exchanges
We are happy to assist with exchanges. Please get in touch with our customer service team to discuss the exchange process.
Custom Jewelry
Custom-made jewelry, including personalized or engraved items, cannot be returned or exchanged unless damaged or defective.